A leading provider of digital collections solutions

Firstsource is a Visa Ready partner, providing digital collections solutions to Fintech and lending entities that operate on VISA’s network.

Partner Type

Visa Ready: Fintech Partner Connect

Category

Fintech Partner Connect: Customer Engagement for Collections Activity

Solution

Firstsource Digital Collections

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Firstsource Digital Collections

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Category

Customer Engagement for Collections Activity

Solution Information

This is a fully managed solution from a technical delivery and maintenance standpoint, and as such there are no technology dependencies for Digital Collections customers, other than in some cases initial IT collaboration to set up API, s and similar activities. Firstsource maps to existing extract processes and creates a seamless and simplified manner to share data between VISA issuers and Firstsource.

Customized, pre or post charge-off Digital Collections Solution focused on Customer Self-service engagement, that delivers substantial reduction in cost-to-collect while delivering 2X to 4X improvement in liquidation rates and revenue collected

Capabilities

Customized, pre or post charge-off Digital Collections Solution focused on Customer Self-service engagement, that delivers substantial reduction in cost-to-collect while delivering 2X to 4X improvement in liquidation rates and revenue collected.

Stay ahead with Firstsource: A pioneer in digital collections

Increase liquidation rates and revenue collected 2X-4X

Lower Cost to collect by 50%

20+ years’ experience recovering debt across the US

$4 Billion in annual inventory

1,000+ collections professionals nationwide

Data-driven approach leveraging proprietary technology

$297 Million+ active inventory per month

$21 Million+ cash collected per month

800,000+ delinquent accounts saved from write-off each month

1.2 Million+ first party customer interactions every month

Fortune 50 clients trust Firstsource to be regulation-compliant and brand ambassadors

Operating Countries