LoanPro

LoanPro’s next-generation loan management system, Center LMS, is the premier tool for financial institutions, neobanks, credit card providers, lenders, and other creditors. With Center, clients can launch and support virtually any credit product throughout its entire lifecycle, from traditional installment loans or credit cards to innovative hybrid programs.

Center was built by a team with real-world lending experience, which informed both the overall product direction and the details of its design. And now, after years of consistent iteration and upgrades, Center remains the best platform on the market for scalability and configurability, essential features for any credit provider competing today. With the power to configure products and processes to match your specific business model, Center supports over 2,000 unique products, with an average product launch time of mere weeks compared to an industry average of over six months. What’s more, Center supports those products with best-in-class tools to automate and streamline the tasks in origination, servicing, collections, and payments.

One of the first natively cloud-based credit platforms, Center is built on a modern API that handles over 400 million requests in an average month with over 99.999% uptime. And in contrast to the disjointed or inaccessible data on legacy platforms, Center grants clients 24/7 access to their data through a real-time replicated database, keeping data in sync across the platform and all integrated systems.

Center and its sister software, Adaptive Wallet, maintain security certifications for SOC 1 Type II, SOC 2 Type II, and PCI-DSS level 1. And our regular monitoring for regulatory changes, our Compliance Safeguard helps lenders streamline audits and reduce regulatory risk by automating workflows to comply with federal and state regulations, keeping your operations compliant by default.

• Modern Lending Core. LoanPro’s platform is built on our modern lending core, the foundational ledger and calculator offering unprecedented data visibility, connectivity, and operational efficiency. With configurable automations, a comprehensive API, and unfettered access to our real-time replicated database, the modern lending core empowers financial institutions, credit providers, fintechs, and other lenders to seamlessly scale their portfolios.
• Origination Suite. Whereas legacy systems offer a disjointed mix of inflexible processes and mismatched calculations, LoanPro’s origination suite can streamline the way you process applications, intake data, and fund accounts. Once an application is submitted through your site or LoanPro’s out-of-the-box customer portal, the origination suite can automatically connect with your KYC, underwriting, and decisioning tools through LoanPro’s modern API, storing the data in a centralized repository. If the application is approved according to your own custom business logic, it can generate and send personalized contracts and disclosures before gathering signatures and funding the applicants’ accounts.
• Servicing Suite. Built to deliver an exceptional customer experience while simultaneously driving operational efficiency, LoanPro’s servicing suite comprises next-gen tools for automation, compliance, and customer communication. By automating or guiding agents through manual processes, the servicing suite has empowered lenders to handle three times the accounts without increasing employee headcount.
• Collections Suite. Unlike the limited and inflexible collections tools offered by legacy solutions, LoanPro’s collections suite offers a configurable and borrower-centered approach to collections, all in a single, holistic platform. With custom automations and multiple collections channels (including email, direct mail, and SMS), the collections suite lets you reach delinquent borrowers with personalized information and dynamic hardship programs, helping them stay engaged and repaying rather than defaulting on their debts, improving both your margins and customer loyalty.
• Payments Suite. Traditional payment tools give you limited options, while also leaving gaps in your compliance and recordkeeping, but LoanPro’s payments suite is both flexible and secure. Capable of adjusting to unique payment schedules for innovative products or individual borrowers’ circumstances, the payments suite gives you total control over payments. Meanwhile, LoanPro can store tokenized payment profiles in our PCI-compliant system, which are compatible with any of our integrated ACH, EFT, and bank card processors.

A sister software integrated with Center LMS, Adaptive Wallet enables clients to stay PCI-compliant without hindering their day-to-day operations. It securely stores borrowers’ bank account and card information, saving them as payment profiles that can be used with any of our integrated payment processors. For card providers, it also serves as the central hub for card issuance and management, linking back to the line of credit programs in Center LMS.

• Securely store and tokenize payment profile data.
• Process ACH, EFT, and bank card payments through integrated payment processors or your own provider.
• Batch transactions together and generate Nacha or CPA-005 files for bulk processing.
• Switch between processors as your business deems necessary, without having to re-collect payment information again.
• Verify that bank accounts and cards are legitimate and capable of receiving funds, preventing fraud and streamlining your account onboarding process.
• Automatically route transactions to different bank accounts, such as investors, based on dynamic account and transaction data.
• Issue physical, virtual, and hybrid cards through Visa DPS or your own provider.